I first read this quote in an article from the Atlantic about the news media industry, at about the time I was decided to leave social medias, mostly because I do not agree with their business model.
The human brain is rigged to like grandiose and shocking information. Presenting data that aligns with what someone believes in a slighly more radical manner tends to create larger timespan of attention, while an article about an opposite argument tends to be disregarded. As a result, social media business models tend to present familiar, yet more accentuated news to maximize audience, without much regards for the facts.
This is a source of social radicalization, and social media has a large responsibility in the political extremisms we are seeing around the world more and more.
That quote was used to mean the opposite. While getting people right is what drives social media revenue, getting them wrong and engaging in constructive debate of opinion, where listing is more important than being right.
December 31, 2021
Comments by Mathieu Maender